How We Work
Not a “discovery → design → launch” graphic. An honest look at how engagements actually work, so you arrive at the discovery call already knowing what to expect.
Step 01
Discovery call
A 30-minute conversation about what is not working, what you have tried, and what success looks like. No pitch deck, no proposal — just listening.
- You talk, I listen and ask questions
- We identify if this is a good fit
- If not, I will tell you and point you elsewhere
Step 02
Scoping and proposal
Within 48 hours you receive a clear scope document: what we will do, what it will cost, what you need to provide, and how long it will take.
- Fixed scope with defined deliverables
- Clear timeline with milestones
- 50% upfront, 50% on completion
Step 03
Deep work
I work alongside your team — not in isolation. Regular check-ins, shared documents, and no surprises. You see the work as it develops.
- Weekly progress updates
- Shared workspace and documentation
- Course corrections happen in real time
Step 04
Delivery and handoff
Working systems, not slide decks. Every engagement ends with documentation, training, and a clear answer to: can your team run this without me?
- Complete documentation and SOPs
- Team training sessions included
- Handoff checklist verified together
Step 05
After the engagement
I do not disappear. A 30-day check-in ensures the system is holding. If something needs adjustment, we fix it. Advisory retainers available for ongoing support.
- 30-day post-engagement check-in
- Bug fixes within the original scope
- Advisory retainer option for ongoing support
This is for you if
- You need a strategist who also builds
- You want honest assessment, not upselling
- Your team is small and every hire matters
- You have tried agencies and it did not work
- You want someone who stays until the system works
This is not for you if
- You need a full-service agency with a 20-person team
- You are looking for the cheapest option
- You want someone to execute without questioning the brief
- You need someone on-site full-time
Ready to start?
Book a discovery call. No form, no waiting — just a conversation about what's not working.